The NDIS is a transformative program in Australia, providing support to people with disabilities to lead fulfilling lives. Central to the NDIS are two key roles: Plan Managers and Support Coordinators. While they both play a crucial part in assisting NDIS participants, their functions and focuses are distinct.

In this article, we explore the key differences between these two roles, highlighting their respective responsibilities and benefits for NDIS participants.

Plan Managers

A plan manager is responsible for assisting NDIS participants in managing the financial aspects of their plan. Having a plan manager can provide you with more choice and control over your funded supports.

Responsibilties

• Payment Processing: Receive and pay invoices from providers on behalf of the participant.

• Budget Tracking: Keep track of funding available in participant’s plan.

• Financial Reporting: Send monthly statements showing summary of utilised and remaining funds.

Benefits

• Gain More Control: Plan managers are able to pay claims from providers that are both registered and non-registered with the NDIS.

• Save Time and Get Organised: Administrative and financial tasks are taken care of, reducing stress for participants.

• No Extra Costs: Plan Management fees are funded by the NDIS and do not impact the participant’s plan.

Support Coordinators

A support coordinator is responsible for assisting NDIS participants with the implementation and management of supports in their plan, to increase independence and achieve goals.

Responsibilities

• Plan Implementation: Help participants understand their NDIS plan, such as how funding can be used and how it is managed.

• Service Coordination: Connect participant’s with local services, help choose the right providers that will meet their needs and arrange a schedule of supports.

• Goal Achievement: Help participant’s to achieve their stated goals, become more independent, and communicate and negotiate with support providers on their behalf.

Benefits

• Increased Access to Services: Support coordinators help participants navigate the NDIS system and connect with relevant service providers.

• Personalised Support: Work closely with participants to understand their unique needs and preferences.

• Advocacy: Advocate for participants' rights and preferences within the NDIS framework, to ensure they are receiving appropriate supports and meeting their goals.

Overall, both plan managers and support coordinators are essential components of the NDIS support system, each with a unique role in assisting participants. Understanding the differences between these roles can help participants make informed decisions based on their individual needs and preferences. Whether you require assistance with financial management or support in implementing your plan, the NDIS offers a range of supports to ensure you receive the assistance you need to live your best life.